Interpreting in the financial services industry without the necessary skills and knowledge can be very costly for you, your client, and for your financial institution!

This one day workshop was designed by financial service providers for financial service providers, and teaches you how to handle everyday financial situations skillfully and professionally.

Co-developed by your instructor, Yasmin Wurts Metivier of Panoltia, and Eta Trabing of the Berkana Language Center, this workshop is based on more than 50 years of professional interpreting experience. It is the new standard for interpreter training for financial service providers.

Topics Include:

• Fundamentals of financial interpreting

• Interpreter ethics

• U.S./Latino/Hispanic cultural characteristics and beliefs

• Terminology for financial situations including banking transactions, lending, mortgage, and investments

• Guided practice sessions

• Role-playing by interpreters

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Instructor:

Yasmin Wurts Metivier

Click here to learn more about Yasmin's background and qualifications.

Who Should Attend:

Bilingual (English/Spanish) tellers, client service reps, phone support representatives, bilingual services coordinators, and anyone else who works with Spanish speaking clients.

Participant Prerequisites:

Must be bilingual (English and Spanish)

Cost:

$149 per person

Each participant will receive the "Panoltia English/Spanish Glossary of Financial Terms" ($29 retail value) and the course workbook "Manual For Financial Interpreters" ($39 retail value).

Registration & Payment:

To register, click on the "REGISTER NOW" button under the seminar of your choice and you will be directed to our secure online registration page, where you will have the choice of paying by major credit card, purchase order, check, or e-check. Your confirmation and receipt will be emailed to you immediately after you submit your registration.

Dates & Locations:

THIS SEMINAR IS FULL

New dates and locations for this seminar will be posted on our next training calendar. Come back to sign up, or subscribe to Interpreter E-News, our free Interpreter Newsletter, and we'll send you the schedule as soon as it's published. Click here for more info and to subscribe

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